MORE INFORMATION:

Your adventure is about to begin! Here is some helpful information for your trip. We hope the van is easy to operate but please don’t hesitate to reach out to us if you have any questions or concerns. We’re here to help!

About the van:

2025 Storyteller Overland CREW MODE XL (2025 Mercedes Sprinter Van) - Find out more on the Storyteller website: https://www.storytelleroverland.com/pages/crew-mode

• 170” Wheelbase, High-roof, 3500XD

• Van Height Clearance: 9’8”

• Van Height with LunarLoft open: 13’7”

• Ground Clearance: 10”

• Exterior length: 23 feet (+exterior cargo: 25 feet)

• Freshwater tank capacity: 37 gallons

• Grey water tank capacity: 24 gallons

• Cassette toilet capacity: 4.75 gallons

• CREW MODE GVWR: 11,030 lbs

• Fuel tank capacity: 24.5 gallons

• 2 3000W high-caliber inverters

• 345W solar panels

• 30A power cord

• Approx MPG: 15-22 mpg

Van Rules: Breaking any of these rules may result in $500 fine or more based on damage

• No smoking

• Do not exceed 80 mph

• No music festivals

• All passengers must be seated with seatbelts on while the van is moving.

• Only verified drivers may drive the van (must be verified through Outdoorsy)

Van DropOff Checklist:

• Empty cassette toilet - external port on driver side. Remove and dump into any sewage waste receptacle (toilet ok)

• Empty Graywater tank

• Fill gasoline tank (DIESEL ONLY)

• Ensure all included items are returned with the van

DropOff Location: 1623 NW 23rd Ave Portland, OR 97210 (unless otherwise specified)

• Drop off by 3PM (unless otherwise agreed time)

• Please call or message us to coordinate van drop off

Helpful Tips Using the Van:

• How to use the lunarloft:

  • Use main LED screen (tent button) to open Lunarloft. Turn off Lockout mode 

  • Pull the mattress forward before closing the loft. Can’t close the loft while parked on an incline. Move the van to a flat surface. Ensure it seals. 

• Heat/AC- When running heat, keep it on fan - low and fuel source fuel to get the best circulation and heat. Heater runs on diesel and may not run if tank is <25% full (supposedly) 

• Sink mechanics. No food down the drain because it will clog and is really hard to unclog. Turn the hot water heater on a few minutes before you need it. Water pump to get water going. 

• Toilet mechanics. Key is needed to unlock the exterior cassette tank. 

• Hose and Water control in the back. Use fresh water if not filled up or use connected water source.

• Pull out tray storage - pull it out by pulling the yellow tabs 

• Ladder for LunarLoft - Located in pull out storage tray.

• Gray water tank release valve is located on driver side under the van. - Need to twist the cap then pull that tab to release (gray water is just sink and shower water) 

• Electrical - The inverter must be on to run certain things like microwave, outlets (not including the usb2 outlets). Fridge does not need the inverter to run.

Tutorial Links: https://www.youtube.com/watch?v=VKgZY_zRVMY

Amenities and Included Items:

Sleeping:

• 2 beds (1 RV Queen in main area, 1 RV Full in LunarLoft)

  • Mattress pad x2

  • Sheet sets (fitted, flat & pillowcases)

  • Queen duvet, Full wool blanket

  • 4 pillows

Bathroom:

• Indoor flushing cassette Toilet

  • Toilet paper x3 (van uses special RV toilet paper, please do not flush any other items)

• 2 showers (indoor and outdoor)

  • 4 towels

Kitchen:

• Microwave

• Mini refrigerator and freezer

• Induction cooktop

  • Cookware - 3 pots, 1 pan

  • 2 oven mitts

• Sink

  • Hand soap

  • Dish soap

  • Hand towel

• Dishes: 4 each of bowls, small plates, dinner plates

• Cups: 4 cups + 2 coffee mugs

• Silverware: 4 each of small forks, large forks, knives, spoons

• French press coffee maker

• Kettle

• Utensils: 

  • Can opener

  • Wine opener

  • Kitchen knife

  • Spatulas

Other:

• 2 folding lawn chairs

• Bike rack (holds 2 bikes)

• 1 Exterior locking storage bin (10 cuft)

• Sliding and rear door bug screens

• Privacy shades for all windows

• Removable table for inside van (tabletop is located behind rear seats on the wall. Table leg is located in storage bin above rear seats)

• Apple CarPlay

• Passenger seat organizer

• 8 110V Electrical outlets

  • 8 110V outlets

  • 3 12V outlets

  • 6 USB ports

• 1 multiuse charger (lightning, usb-c)

• Flashlights and lantern

• Extra batteries

• Screwdriver

• Smoke/CO detector

• Fire extinguisher

• Fun & games: Deck of cards

Recommended Packing List: SEE SHOPPABLE LIST HERE

**Storage space is extremely limited in the van. We recommend packing personal items in soft sided bags that can be easily collapsed and stored away**

• Drinking water

• Bug spray

• Sunscreen

• Sunglasses

• Headlamp or any extra campsite lighting - we provide a few lanterns and flashlights but always fun to bring extra lighting!

• Tarp or outdoor canopy

• Campfire accessories

• Bikes ** please let us know beforehand how many bikes you plan to bring so we can install the appropriate bike rack

• Ski/snowboard ** please let us know beforehand if you plan to bring so we can install the appropriate rack